| Etisal Misson
To be the leading Dynamic Business Partner committed to provide
Innovative Call Center Services helping our partners focus on Core
Business .
Etisal is a fully fledged contact center outsourcing provider offering professional channel to stay in contact with customers through phone calls, e-mails, fax and web chats. Etisal was established in 2003. Etisal is a part of a larger group (Riadaa) that includes 3 other companies beside Etisal working in the field of Operations outsourcing & BPO, security services, and management consulting Etisal focus on quality led to the establishment of an ISO 9001 system and the beginning of implementing a COPC compliant operation. Etisal has 2 facilities :
Etisal have vast experience in call center outsourcing for diversified multinational and large private and governmental organizations including
Etisal technology depend CISCO IP telephony systems and eTalk for recording and quality. Redundancy and security measures are established to ensure continuity of business. It is our commitment to quality and adding value that distinct Etisal.
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